Last updated: April 9, 2026
This policy covers ELTSCODE's website (eltscode.com) and all ELTSCODE-developed applications, including TrackPOS. It is prepared in compliance with UU No. 27 Tahun 2022 tentang Pelindungan Data Pribadi (UU PDP) of the Republic of Indonesia and aligns with Google Play's Developer Program Policies.
ELTSCODE ("we", "us", or "our") is an independent IT consulting and software development team based in Indonesia. We build web platforms, mobile applications, and system integration solutions.
As the data controller, we are responsible for how your personal data is collected, used, and protected across our website and applications. Contact us at hello@eltscode.com.
This policy applies to two distinct contexts, each with different data practices:
We only collect personal data you provide directly, which may include:
TrackPOS is an offline-first application. All business data you enter (products, transactions, store configuration) is stored entirely on your device using SQLite (Android) or IndexedDB (Web). We do not transmit or store this data on any ELTSCODE server.
The app collects or accesses the following:
READ_MEDIA_IMAGES on Android 13+,READ_EXTERNAL_STORAGE on older versions) solely to let you attach product photos. Images are stored locally on your device; they are not uploaded to any server.We do not collect names, email addresses, contacts, location, or any other personally identifiable information through the TrackPOS app.
We process personal data based on the following legal grounds under UU PDP:
You may withdraw consent at any time by contacting us at hello@eltscode.com.
We do not use your data for advertising, targeted marketing, automated decision-making, or profiling.
The following summarizes the data practices for TrackPOS as declared in the Google Play Data Safety section:
| Data Type | Collected | Shared | Purpose |
|---|---|---|---|
| Crash logs | Yes (Android release) | Google (Firebase) | App stability & diagnostics |
| Device or other IDs | Yes (by Firebase) | Google (Firebase) | Analytics & crash reporting |
| Photos / media | No (stays on device) | Not shared | Product image (local only) |
| Business / transaction data | No (local only) | Not shared | App functionality (offline) |
Data collected by Firebase Crashlytics is governed by Google's Privacy Policy. You can opt out of crash reporting by uninstalling the app.
Our applications and website are not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately at hello@eltscode.com so we can delete it.
We use the following third-party services that may collect data independently:
Our website may use cookies or analytics tools to understand how visitors interact with the site. These may collect anonymized data including pages visited, browser type, and general geographic location.
You can disable cookies in your browser settings at any time without affecting your ability to access our website.
We do not sell, rent, or trade your personal data. We may share data only with:
Our website is hosted on infrastructure that may be located outside Indonesia. Firebase Crashlytics processes data on Google's global infrastructure. Where such transfers occur, we ensure appropriate safeguards are in place consistent with UU PDP requirements.
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. For TrackPOS, all data is stored locally on your device; we have no server-side access to your business data. No transmission method over the internet is completely secure — please contact us immediately if you believe your data has been compromised.
We retain personal data only as long as necessary to fulfill the purpose it was collected for, or as required by applicable Indonesian law. Crash and diagnostic data is retained according to Firebase's default retention policies. You may request deletion at any time by contacting us.
For TrackPOS: because all your app data is stored locally on your device, you can delete it at any time by uninstalling the app. This permanently removes all local business data.
For any other data we may hold (website inquiries, crash reports), you can request deletion by emailing hello@eltscode.com and we will respond within a reasonable time.
As a data subject under UU No. 27 Tahun 2022, you have the right to:
To exercise any of these rights, email hello@eltscode.com. We will respond no later than as required by applicable law.
If you believe we have not handled your personal data in accordance with UU PDP and your concern is not resolved after contacting us, you may lodge a complaint with the Ministry of Communication and Digital Affairs (Kementerian Komunikasi dan Digital / Komdigi).
Our website and applications may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
We may update this policy from time to time. The "Last updated" date at the top will be revised accordingly. For significant changes, we will make reasonable efforts to notify users. Continued use of our website or applications after changes constitutes acceptance of the updated policy.